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Wednesday 14 October, 2009
Yesterday as I was driving into work my car window mysteriously rolled itself down. After pushing the control button in front and on the door a thousand times with nothing happening I quit and went into work. Later that day and the next, about 10 people (some with mechanical background) tried pulling and pushing and fiddling with every part inside the door to which they all failed to move the glass and told me I was out of luck. I called the local dealership, 2 days before they could look at it and the forecast was calling for snow. I searched online and found Dave (HOORAH!) who told me he couldn't get me an appointment until next week, but to stop by before close and he would take a look (when has a mechanic ever said that?). In a terrible mood I drove the 20 min to the shop where he fiddled for a min, noticed a few problems right away, but quickly MacGyver-style propped my window up securely so I could take the tape/cardboard off my window until I could get an appointment (PS he didn't charge me a dime that day!). I literally skipped out the door excited that I could retire the blanket sitting on my lap and ready to have more things fixed that I was putting off. PS I'm the type of girl that has a fear of being talked to like an idiot, intentionally ripped off, or dying in a ball of flames because some idiot forgot a bolt (someone did that to one of my wheels once). NO FEAR HERE!!!!!!!!!! GO DAVE!


Testimonial By: Debie Nell

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Saturday 10 October, 2009
My family was new to madison and my Jetta had developed several problems. After reading the testimonials, I tried Courtesy. Dave was fantastic - knowledgeable, friendly and accommodating. He fixed everything for much less than I had expected. Definitely the beginning of a long relationship. You should take your car here.


Testimonial By: Jason

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Wednesday 21 May, 2008
Being a VW owner, I feel that there isn't anywhere else to have my car serviced. I have been a customer at Courtesy Auto for 10+ years and send any VW owner I know to Courtesy. Help is above and beyond service we have received anywhere else. Too bad our non-VW cars can't receive the same pampering. THANKS for everything Dave!


Testimonial By: Carmela D

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Thursday 05 April, 2007
If you're reading this you're probably looking for a place to get your VW fixed. ou've found it. Honest, done right. If you're used to the slick,clean and thoroughly designed service areas of a dealership you might be put off by the small shop and Dave's oil-smudged appearance, or the fact that he sounds like he's in an engine block when he's talking on the phone (he probably is). But remember Dave actually puts his hands on the car - you'll talk to no one but him, and he knows everything. I have a VW TDI - and they have some finicky maintenance requirements that dealers often screw up. Dave has taken car of all problems on this car and I have always been pleased by how little it cost. A potentially $1k problem somehow gets fixed for $50. I've had others look at the car, and I regret it. So stop reading... just go see Dave! Still not convinved? Story 1: Our TDI Golf has a replacement ECU chip in it. It generates more HP and lots more torque than the standard. The clutch started slipping... in 5th gear on the freeway. Its weird watching the RPM shoot up and the speedometer goes DOWN!. Anyway... time for a new clutch, right? Nope. Dave says the clutch looks fine by most standards, and replacing it with the standard clutch will probably just bring the problem back in some thousands of miles. He put in a clutch from a different VW (a VR6) and that solved the problem! Not only fixed, but better than before! Story 2: Fluid leaking from the engine. Seems to be power-steering fluid? Nope. Diesel - ejecting at high volume from the injector. Oh dear - is it time for a new pump? Nope - a new seal! Hooray! Cheap too. Story 3: Tire shop says I need new wheel bearings in the front. Sure - heard that before. Dave says no, really, you do. Ok - here are the keys, I'm going on vacation. He fixed the obvious bearing... still making unpleasant noise, fix the other bearing... noise gone. I enjoyed my vacation, got the car fixed and he came in under estimate. When was the last time you felt you could have a mechanic fix your car while you were on vacation? Things I should have taken in: AC problem. Windshield wiper problem. Would have saved me hours, $ and headaches.


Testimonial By: Eliot Mason

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Wednesday 14 March, 2007
I had my first experience with Dave and Courtesy Auto during this past streach of really cold weather. I had a bad battery and a few other problems. I had gotten a battery from one of the chain stores and Dave told me I could get a much better battery through him for less than what I paid at the chain store. After all was said and done, Dave replaced my battery, looked at the other problems and put the car on the OBDII for less than $100. Since then I've come back to Courtesy and Dave has given me good advice on steered me in the direction of some good deals. Thanks Dave.


Testimonial By: Jonathon Suess

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